Privacy Policy
Your privacy is our priority. Learn how we protect your data.
Last updated: October 13, 2025
Our Commitment to Privacy
At CrowdTrainer.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
Personal Information
- Name and contact information (email address)
- Account credentials (username, encrypted password)
- Payment information (processed securely through Stripe)
- Profile information you choose to provide
Usage Data
- Log data (IP address, browser type, pages visited)
- Device information (operating system, device type)
- Analytics data (page views, feature usage)
- Performance metrics (load times, error rates)
Dataset Information
- Datasets you create, upload, or contribute to
- Metadata associated with your contributions
- Quality metrics and validation results
How We Use Your Information
- Account ManagementTo create and manage your account, authenticate users, and provide customer support
- Service ProvisionTo facilitate dataset creation, sharing, and transactions on our platform
- CommunicationsTo send important updates, security alerts, and optional marketing communications
- Security & ComplianceTo detect fraud, enforce our terms, and comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data
- Secure HTTPS connections for all data transfers
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Data encryption at rest and in transit
- Regular backups and disaster recovery procedures
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Limit how we process your data
To exercise these rights, please contact us at privacy@crowdtrainer.ai
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and detect fraud
Account data is retained for the duration of your account. After account deletion, some information may be retained for up to 90 days for legal and security purposes.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@crowdtrainer.ai
Address: CrowdTrainer.ai, Data Protection Officer
[Your Company Address]
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through the platform.